sendspace Help Center
We want to answer your questions regarding sendspace as soon as possible. The fastest way for us to do so is to help you find the information that is already available online. Please review the questions below and click on anything similar to your question to read the answer:
-
What is sendspace?
sendspace is the best file sharing service. It used to be difficult sharing large files on the Internet, but not any more! Simply upload your file to our servers and give recipients the download link. sendspace Lite™ is completely free, supported by online advertising. We do not upload file ourselves. Do not ask us for files.
- How do I find a file I want to download?
We do not provide this information. Uploaders inform others of the download page link of files they have uploaded. We do not have a search facility. sendspace does not upload files. Do not ask us to upload a particular file. We do not do this.
- How Can I Earn Max Points?
You can earn Max points by sharing your uploaded files. We give Max points for all qualifying downloads. Collect 10,000 points and we will give you one month of sendspace Max™ completely free! You can add it to your own account or give it as a gift to someone else. It's all so easy to do, just make sure you are registered and logged in before uploading and we will count the Max points as people download. Many of our uploaders enjoy free membership to sendspace Max™, month after month!
- What is sendspace Max™ and how do I join?
sendspace Max™ is an optional way to get maximum performance for very little cost. You can download up to a massive 4GB a day and upload as much as you want! There are no speed limits and sendspace Max™ gives you unlimited parallel downloads and high priority download slots so you can get that file in the fastest time. Your uploaded files are always available and they will not be removed even if inactive for as long as you are a sendspace Max™ user. More more details, including how to join, click here.
- Do I need to register?
You do not need to register to use sendspace Lite™. You do not have to provide us with any personal information. If you choose to register there are extra features that enable you to monitor and edit your files. Registration is free. If you intend to be a sendspace Max™ user you will need to register. Passwords and usernames must NOT be shared under any circumstances. sendspace may suspend or terminate the account of users who share their account details with others.
- What is the file size limit?
You can upload large files up to 300MB each. Experience has shown that files larger than 300MB can be difficult to upload and download for some users. If you want to send files that are larger than 300MB, you will need to split them first. The server will not allow uploads of files that exceed this limit.
- How long does a file remain available?
We will host the file until it becomes inactive (9 days after last download activity) before automatically deleting it, in the case of sendspace Lite™ uploaders. For sendspace Max™ uploaders, your file will not be deleted even if it is inactive for as long as you retain a sendspace Max™ account, after which it is subject to the usual limits.
Still Need Assistance? Our customer service specialists are here to help. If you have reviewed the information above and still need help, please click here.