Alustamine:

• Mis on Premium konto™?

  Premium konto™ tähistab täiustatud kontosid nagu sendspace Pro™ või sendspace Business™. Premium konto™ võimaldab lihtsat failide jagamist garanteeritud kohaletoimetamisega. Vaadake meie Premium-plaanid võrdluseks.

• Mis on sendspace Pro™?

  sendspace Pro™ on suurte failide jagamiseks otselinkidega. Laadige üles kuni 10GB. Reklaamivaba.

• Mis on sendspace Business™?

  sendspace Business™ pakub kõiki sendspace Pro™ eeliseid töörühmale.

• What happens if my Premium konto™ bandwidth expires?

  You can monitor your Premium konto™ account activity after login. If you are reaching the limits for your account you are able to upgrade to the next level or buy extra bandwidth at any time. We will also send you an email if the available bandwidth or storage space is close to the account limit so that you can upgrade if required. Your Premium konto™ account must be manually renewed each month (unless you already chose to subscribe). If not, your account will expire automatically, removing the need for binding, long-term commitments.

• Is sendspace Premium konto™ ad-free?

  Premium konto™ is completely advertising-free. In fact, you can use the power of sendspace to transfer and exchange files and your users do not have to come to sendspace.com. Uploaded files can be set to download directly (often called hot-linking), and files can be uploaded through a dedicated DropBox placed in your own web pages. If you select to show a download page at sendspace, or use a DropBox Page hosted by us, no advertising will ever be shown.

• Can I link to my files from my website?

  Yes. Premium (Pro) files have multiple options, including a direct link to the files. If you post this link on your website it will download directly without redirecting the downloader to a page on sendspace. This is an ideal solution to keep visitors at your site yet keep overall bandwidth costs low by using the power of sendspace behind the scenes.

• Can I personalise the download page?

  Yes. You may use links that point to a download page on sendspace. You may add an image or logo by adding the URL of the image in 'Preferences', and add customized text. If you prefer the download page to totally match your website, it is better to simply post the direct download links there.

• Kas saan luua ja jagada veebipõhist failide kausta?

  Jah, registreeritud kasutajad saavad Mysendspace-s Minu Failides kaustu luua.

• Mis juhtub minu failidega, kui kustutan kausta?

  Kausta kustutamine ei kustuta faile kohe. Saate faile teisaldada või kausta koos failidega hävitada.

• Mis on sendspace DropBox?

  sendspace DropBox võimaldab kõigil teile faile saata. Saadaval Premium konto™ liikmetele.

• Kas saan kohandada oma sendspace DropBoxi?

  Jah, saate muuta DropBoxi värve, et need sobiksid teie saidiga. Kohandage oma sendspace DropBoxi lihtsalt.

• Millised piirangud kehtivad minu sendspace DropBoxile?

  sendspace DropBox on seotud teie kontoga. Samad suuruspiirangud. Üleslaadimise ribalaiust ei arvestata.

• Mis on sendspace DropBoxi leht?

  sendspace DropBoxi leht on majutatud sendspace'i poolt. Saadaval Premium konto™ administraatoritele.

• Kas saan kohandada oma sendspace DropBoxi lehte?

  Premium konto™ liikmed saavad lisada oma logo ja hüperlingi. Vaiketekst on kohandatav.

• Millised piirangud kehtivad minu sendspace DropBoxi lehele?

  sendspace DropBoxi leht on seotud teie kontoga. Samad piirangud. Üleslaadimise ribalaiust ei arvestata.

• Can I request a special feature?

  Yes. We have designed Premium konto™ to meet the needs of individuals and businesses that need a reliable, worry-free, secure, file transfer solution. If you have a specific need, do not hesitate to contact us. We will consider your request and examine ways to implement it.

Üleslaadimise küsimused:

• What is the file size limit for Premium konto™?

  Files up to 5GB can be uploaded into your account from the site, depending on the level of Premium you purchased.

• Are there any restrictions on the type of file that can be uploaded?

  We only prevent uploading of files with extensions that viruses commonly use. You can upload any type of file otherwise. We do not restrict use to images or movies or music etc. Files can even be encrypted or split. As long as the file complies with our terms of use, you can transfer it.

• Kas minu failide sisule on piiranguid?

  Jah. Nõustuge meie Teenuse tingimused-ga. sendspace on seaduslike eesmärkide jaoks. sendspace teeb koostööd õiguskaitseorganitega.

• Kas saan oma faili tükeldada?

  Jah. Tükeldamine aitab ülisuuri failide puhul.

• Kuidas tükeldada oma faile?

  Kasutage WinZipi, 7-zipi või WinRARi. Zip-faili tükeldamiseks:

  1. Open or create the Zip file. Choose Split from the Actions menu. Specify the name to be used for the split Zip file. The name must be different from the name of the open Zip file. Specify the size to be used for the individual parts. You can choose from common sizes using the Part size drop-down list or you can specify your own size. To specify your own size, choose "Other size" in the drop-down list and type the desired size in the Other size field. You can specify the size in bytes, kilobytes (KB), or megabytes (MB); indicate which you're using by clicking the appropriate radio button. For uploading to sendspace, make sure you make the split files less than 300MB each. Click OK to create the split Zip file.

• Kuidas ühendada tükeldatud faile?

  Avage .zip-fail koos kõigi osadega. RAR, 7z jne puhul vaadake nende abi.

• Kas saan oma failide kaitsmiseks parooli lisada?

  Jah. Premium konto™ liikmed saavad faile parooliga kaitsta My sendspace kaudu.

• Kas saan oma arvutist kausta üles laadida?

  Brauserid ei saa kaustu üles laadida. Valige mitu faili või looge arhiiv.

• Mis on kauglaadimine?

  Saadaval Premium konto™-le. Saame tuua veebis majutatud faile.

• Is my Premium konto™ file storage space secure?

  Yes. The administration of the account and the listing of files in it is password-protected. Your files can only be accessed if you provide someone with a download link. We do not have a search facility and never provide file information to others. You can upload encrypted files and store them on our servers in that form. All Premium konto™ files receive automatic backup on our server network so they still always available if/when hardware fails.

• Kes saab faili kustutada?

  Ainult konto omanik ja sendspace saavad faile kustutada. Kustutamislink antakse pärast üleslaadimist.

• I lost the file deletion link, what should I do?

  Registered and logged in users can delete files in their account by going to My Account/My Files. We cannot establish that you are the uploader of the file(s) if you were not registered, logged in, and no longer have the delete link.

• How long does a file remain available for a Premium konto™ account?

  Your files will not be deleted for as long as you retain a Premium konto™ account and they comply with our terms of service. Unlike some other service providers, we do not limit the number of downloads per file. Premium konto™ account administrators are also able to set a maximum number of downloads, for example, 10, and set a time limit, for example, 10 days, if they wish. This is administered in MyFiles, in Mysendspace. Premium konto™ is made available with as few imposed limits and as many options as possible, making it the ideal, flexible, business solution.

• Kas saan määrata oma allalaadimise piirangud?

  Jah. sendspace premium-liikmed saavad seada allalaadimis- või ajalimiite Minu Failides.

• Do you backup uploads in case of hardware failure?

  Yes we do. Your uploaded files are protected by automatic backup and Network redundancy protocols designed to minimise downtime. We have a 99.9% uptime and our engineers are available 24/7.

• Miks on minu üleslaadimise kiirus nii aeglane?

  Üleslaadimiskiiruse piiranguid ei ole. Kiirus sõltub teie ühendusest. Premium konto™ saab kiirust piirata.

Allalaadimise küsimused:

• How fast can a file be downloaded?

  The actual download speed achieved is dependant on the downloader's type of connection to the Internet and traffic using the Internet at any given time. All Premium konto™ files are offered without speed limits to all recipients. It is also possible for your recipients to download more than one of your files at a time.

• How many simultaneous downloads of my files can sendspace handle?

  We have the capacity to serve all requests for your files. Download slots will always be available.

• Can a broken download be resumed?

  Yes. Recipients can resume broken Premium konto™ downloads using a browser or software that supports this. They can also use a download accelerator if they wish. Please keep in mind that we do not guarantee resumes of broken downloads and success depends heavily on the software being used.

• I lost the file download link, what can I do?

  You, as an account administrator, can view and edit details for your uploaded files in 'Mysendspace/Myfiles'. If anyone contacts us to enquire about a file location, we will not give it, in order to maintain your file security. Only the Premium konto™ account administrator is authorised to reveal the download location of their files.

• Can users search sendspace for files?

  No. The account administrator determines who has access to any of their files. For copyright and privacy reasons we will not provide file links or a search facility to anyone else.

• Who can download the files?

  Anyone, anywhere in the world, as long as they have been given the download file link.

• If recipients share an IP or use a Proxy - can they still download?

  Yes. Premium konto™ files are available without restrictions. A proxy server, or a shared IP, allows many computers on a network to share a single IP connection to the Internet. It is commonly used at places of employment, universities and some Internet Service Providers.