Pradžia:

• Kas yra Premium paskyra™?

  Premium paskyra™ reiškia pažangias paskyras, tokias kaip sendspace Pro™ arba sendspace Verslas™. Premium paskyra™ leidžia lengvai platinti failus su garantuotu pristatymu. Žiūrėkite mūsų Premium planai palyginimui.

• Kas yra sendspace Pro™?

  sendspace Pro™ skirtas dalintis dideliais failais su tiesioginėmis nuorodomis. Įkelkite iki 10GB. Be reklamų.

• Kas yra sendspace Verslas™?

  sendspace Verslas™ turi visus sendspace Pro™ privalumus darbo grupei.

• What happens if my Premium paskyra™ bandwidth expires?

  You can monitor your Premium paskyra™ account activity after login. If you are reaching the limits for your account you are able to upgrade to the next level or buy extra bandwidth at any time. We will also send you an email if the available bandwidth or storage space is close to the account limit so that you can upgrade if required. Your Premium paskyra™ account must be manually renewed each month (unless you already chose to subscribe). If not, your account will expire automatically, removing the need for binding, long-term commitments.

• Is sendspace Premium paskyra™ ad-free?

  Premium paskyra™ is completely advertising-free. In fact, you can use the power of sendspace to transfer and exchange files and your users do not have to come to sendspace.com. Uploaded files can be set to download directly (often called hot-linking), and files can be uploaded through a dedicated DropBox placed in your own web pages. If you select to show a download page at sendspace, or use a DropBox Page hosted by us, no advertising will ever be shown.

• Can I link to my files from my website?

  Yes. Premium (Pro) files have multiple options, including a direct link to the files. If you post this link on your website it will download directly without redirecting the downloader to a page on sendspace. This is an ideal solution to keep visitors at your site yet keep overall bandwidth costs low by using the power of sendspace behind the scenes.

• Can I personalise the download page?

  Yes. You may use links that point to a download page on sendspace. You may add an image or logo by adding the URL of the image in 'Preferences', and add customized text. If you prefer the download page to totally match your website, it is better to simply post the direct download links there.

• Ar galiu sukurti ir bendrinti internetinį failų aplanką?

  Taip, registruoti vartotojai gali kurti aplankus „Mano failai" skiltyje Mano sendspace.

• Kas nutinka mano failams, kai ištrinu aplanką?

  Aplanko ištrynimas neištrina failų iš karto. Galite juos perkelti arba sunaikinti aplanką ir failus.

• Kas yra sendspace DropBox?

  sendspace DropBox leidžia bet kam siųsti jums failus. Prieinama Premium paskyra™ nariams.

• Ar galiu pritaikyti savo sendspace DropBox?

  Taip, galite pakeisti DropBox spalvas. Lengvai pritaikykite savo sendspace DropBox.

• Kokie apribojimai taikomi mano sendspace DropBox?

  sendspace DropBox yra susietas su jūsų paskyra. Tokie patys dydžio apribojimai. Įkėlimo srautas neskaičiuojamas.

• Kas yra sendspace DropBox puslapis?

  sendspace DropBox puslapis yra talpinamas sendspace. Prieinama Premium paskyra™ administratoriams.

• Ar galiu pritaikyti savo sendspace DropBox puslapį?

  Premium paskyra™ nariai gali pridėti savo logotipą ir nuorodą. Numatytasis tekstas yra pritaikomas.

• Kokie apribojimai taikomi mano sendspace DropBox puslapiui?

  sendspace DropBox puslapis yra susietas su jūsų paskyra. Tokie patys apribojimai. Įkėlimo srautas neskaičiuojamas.

• Can I request a special feature?

  Yes. We have designed Premium paskyra™ to meet the needs of individuals and businesses that need a reliable, worry-free, secure, file transfer solution. If you have a specific need, do not hesitate to contact us. We will consider your request and examine ways to implement it.

Įkėlimo klausimai:

• What is the file size limit for Premium paskyra™?

  Files up to 5GB can be uploaded into your account from the site, depending on the level of Premium you purchased.

• Are there any restrictions on the type of file that can be uploaded?

  We only prevent uploading of files with extensions that viruses commonly use. You can upload any type of file otherwise. We do not restrict use to images or movies or music etc. Files can even be encrypted or split. As long as the file complies with our terms of use, you can transfer it.

• Ar yra apribojimų mano failų turiniui?

  Taip. Sutikite su mūsų Paslaugų teikimo sąlygos. sendspace skirtas teisėtiems tikslams. sendspace bendradarbiauja su teisėsaugos institucijomis.

• Ar galiu padalinti savo failą?

  Taip. Padalijimas padeda su ypač dideliais failais.

• Kaip padalinti savo failus?

  Naudokite WinZip, 7-zip arba WinRAR. Norėdami padalinti Zip failą:

  1. Open or create the Zip file. Choose Split from the Actions menu. Specify the name to be used for the split Zip file. The name must be different from the name of the open Zip file. Specify the size to be used for the individual parts. You can choose from common sizes using the Part size drop-down list or you can specify your own size. To specify your own size, choose "Other size" in the drop-down list and type the desired size in the Other size field. You can specify the size in bytes, kilobytes (KB), or megabytes (MB); indicate which you're using by clicking the appropriate radio button. For uploading to sendspace, make sure you make the split files less than 300MB each. Click OK to create the split Zip file.

• Kaip sujungti padalintus failus?

  Atidarykite .zip failą su visomis dalimis kartu. RAR, 7z ir kt. – žiūrėkite jų pagalbą.

• Ar galiu pridėti slaptažodį failams apsaugoti?

  Taip. Premium paskyra™ nariai gali apsaugoti failus slaptažodžiu per Mano sendspace.

• Ar galiu įkelti aplanką iš savo kompiuterio?

  Naršyklės negali įkelti aplankų. Pasirinkite kelis failus arba sukurkite archyvą.

• Kas yra nuotolinis įkėlimas?

  Prieinama Premium paskyra™ nariams. Galime parsisiųsti failus, talpinamus internete.

• Is my Premium paskyra™ file storage space secure?

  Yes. The administration of the account and the listing of files in it is password-protected. Your files can only be accessed if you provide someone with a download link. We do not have a search facility and never provide file information to others. You can upload encrypted files and store them on our servers in that form. All Premium paskyra™ files receive automatic backup on our server network so they still always available if/when hardware fails.

• Kas gali ištrinti failą?

  Tik paskyros savininkas ir sendspace gali ištrinti failus. Ištrynimo nuoroda pateikiama po įkėlimo.

• I lost the file deletion link, what should I do?

  Registered and logged in users can delete files in their account by going to My Account/My Files. We cannot establish that you are the uploader of the file(s) if you were not registered, logged in, and no longer have the delete link.

• How long does a file remain available for a Premium paskyra™ account?

  Your files will not be deleted for as long as you retain a Premium paskyra™ account and they comply with our terms of service. Unlike some other service providers, we do not limit the number of downloads per file. Premium paskyra™ account administrators are also able to set a maximum number of downloads, for example, 10, and set a time limit, for example, 10 days, if they wish. This is administered in MyFiles, in Mysendspace. Premium paskyra™ is made available with as few imposed limits and as many options as possible, making it the ideal, flexible, business solution.

• Ar galiu nustatyti savo atsisiuntimo limitus?

  Taip. sendspace premium nariai gali nustatyti atsisiuntimo ar laiko limitus skiltyje „Mano failai".

• Do you backup uploads in case of hardware failure?

  Yes we do. Your uploaded files are protected by automatic backup and Network redundancy protocols designed to minimise downtime. We have a 99.9% uptime and our engineers are available 24/7.

• Kodėl mano įkėlimo greitis toks lėtas?

  Jokių įkėlimo greičio apribojimų. Greitis priklauso nuo jūsų ryšio. Premium paskyra™ gali riboti greitį.

Atsisiuntimo klausimai:

• How fast can a file be downloaded?

  The actual download speed achieved is dependant on the downloader's type of connection to the Internet and traffic using the Internet at any given time. All Premium paskyra™ files are offered without speed limits to all recipients. It is also possible for your recipients to download more than one of your files at a time.

• How many simultaneous downloads of my files can sendspace handle?

  We have the capacity to serve all requests for your files. Download slots will always be available.

• Can a broken download be resumed?

  Yes. Recipients can resume broken Premium paskyra™ downloads using a browser or software that supports this. They can also use a download accelerator if they wish. Please keep in mind that we do not guarantee resumes of broken downloads and success depends heavily on the software being used.

• I lost the file download link, what can I do?

  You, as an account administrator, can view and edit details for your uploaded files in 'Mysendspace/Myfiles'. If anyone contacts us to enquire about a file location, we will not give it, in order to maintain your file security. Only the Premium paskyra™ account administrator is authorised to reveal the download location of their files.

• Can users search sendspace for files?

  No. The account administrator determines who has access to any of their files. For copyright and privacy reasons we will not provide file links or a search facility to anyone else.

• Who can download the files?

  Anyone, anywhere in the world, as long as they have been given the download file link.

• If recipients share an IP or use a Proxy - can they still download?

  Yes. Premium paskyra™ files are available without restrictions. A proxy server, or a shared IP, allows many computers on a network to share a single IP connection to the Internet. It is commonly used at places of employment, universities and some Internet Service Providers.