Darba sākšana:

• Kas ir Premium konts™?

  Premium konts™ apzīmē uzlabotus kontus, piemēram, sendspace Pro™ vai sendspace Business™. Premium konts™ nodrošina vienkāršu failu izplatīšanu ar garantētu piegādi. Skatiet mūsu Premium plāni salīdzinājumam.

• Kas ir sendspace Pro™?

  sendspace Pro™ ir paredzēts lielu failu koplietošanai ar tiešajām saitēm. Augšupielādējiet līdz 10GB. Bez reklāmām.

• Kas ir sendspace Business™?

  sendspace Business™ ietver visas sendspace Pro™ priekšrocības darba grupai.

• What happens if my Premium konts™ bandwidth expires?

  You can monitor your Premium konts™ account activity after login. If you are reaching the limits for your account you are able to upgrade to the next level or buy extra bandwidth at any time. We will also send you an email if the available bandwidth or storage space is close to the account limit so that you can upgrade if required. Your Premium konts™ account must be manually renewed each month (unless you already chose to subscribe). If not, your account will expire automatically, removing the need for binding, long-term commitments.

• Is sendspace Premium konts™ ad-free?

  Premium konts™ is completely advertising-free. In fact, you can use the power of sendspace to transfer and exchange files and your users do not have to come to sendspace.com. Uploaded files can be set to download directly (often called hot-linking), and files can be uploaded through a dedicated DropBox placed in your own web pages. If you select to show a download page at sendspace, or use a DropBox Page hosted by us, no advertising will ever be shown.

• Can I link to my files from my website?

  Yes. Premium (Pro) files have multiple options, including a direct link to the files. If you post this link on your website it will download directly without redirecting the downloader to a page on sendspace. This is an ideal solution to keep visitors at your site yet keep overall bandwidth costs low by using the power of sendspace behind the scenes.

• Can I personalise the download page?

  Yes. You may use links that point to a download page on sendspace. You may add an image or logo by adding the URL of the image in 'Preferences', and add customized text. If you prefer the download page to totally match your website, it is better to simply post the direct download links there.

• Vai es varu izveidot un koplietot tiešsaistes failu mapi?

  Jā, reģistrēti lietotāji var izveidot mapes sadaļā Mani faili Manā sendspace.

• Kas notiek ar maniem failiem, kad es izdzēšu mapi?

  Mapes dzēšana neizdzēš failus nekavējoties. Jūs varat tos pārvietot vai iznīcināt mapi un failus.

• Kas ir sendspace DropBox?

  sendspace DropBox ļauj ikvienam nosūtīt jums failus. Pieejams Premium konts™ dalībniekiem.

• Vai es varu pielāgot savu sendspace DropBox?

  Jā, jūs varat mainīt DropBox krāsas. Viegli pielāgojiet savu sendspace DropBox.

• Kādi ierobežojumi attiecas uz manu sendspace DropBox?

  sendspace DropBox ir saistīts ar jūsu kontu. Tādi paši izmēru ierobežojumi. Augšupielādes datplūsma netiek skaitīta.

• Kas ir sendspace DropBox lapa?

  sendspace DropBox lapa tiek mitināta sendspace. Pieejama Premium konts™ administratoriem.

• Vai es varu pielāgot savu sendspace DropBox lapu?

  Premium konts™ dalībnieki var pievienot savu logotipu un saiti. Noklusējuma teksts ir pielāgojams.

• Kādi ierobežojumi attiecas uz manu sendspace DropBox lapu?

  sendspace DropBox lapa ir saistīta ar jūsu kontu. Tādi paši ierobežojumi. Augšupielādes datplūsma netiek skaitīta.

• Can I request a special feature?

  Yes. We have designed Premium konts™ to meet the needs of individuals and businesses that need a reliable, worry-free, secure, file transfer solution. If you have a specific need, do not hesitate to contact us. We will consider your request and examine ways to implement it.

Augšupielādes jautājumi:

• What is the file size limit for Premium konts™?

  Files up to 5GB can be uploaded into your account from the site, depending on the level of Premium you purchased.

• Are there any restrictions on the type of file that can be uploaded?

  We only prevent uploading of files with extensions that viruses commonly use. You can upload any type of file otherwise. We do not restrict use to images or movies or music etc. Files can even be encrypted or split. As long as the file complies with our terms of use, you can transfer it.

• Vai ir kādi ierobežojumi manu failu saturam?

  Jā. Piekrītiet mūsu Pakalpojuma noteikumi. sendspace ir paredzēts likumīgiem mērķiem. sendspace sadarbojas ar tiesībsargājošām iestādēm.

• Vai es varu sadalīt savu failu?

  Jā. Sadalīšana palīdz ar īpaši lieliem failiem.

• Kā sadalīt savus failus?

  Izmantojiet WinZip, 7-zip vai WinRAR. Lai sadalītu Zip failu:

  1. Open or create the Zip file. Choose Split from the Actions menu. Specify the name to be used for the split Zip file. The name must be different from the name of the open Zip file. Specify the size to be used for the individual parts. You can choose from common sizes using the Part size drop-down list or you can specify your own size. To specify your own size, choose "Other size" in the drop-down list and type the desired size in the Other size field. You can specify the size in bytes, kilobytes (KB), or megabytes (MB); indicate which you're using by clicking the appropriate radio button. For uploading to sendspace, make sure you make the split files less than 300MB each. Click OK to create the split Zip file.

• Kā apvienot sadalītus failus?

  Atveriet .zip failu ar visām daļām kopā. RAR, 7z u.c. – skatiet to palīdzību.

• Vai es varu pievienot paroli, lai aizsargātu savus failus?

  Jā. Premium konts™ dalībnieki var aizsargāt failus ar paroli sadaļā Mans sendspace.

• Vai es varu augšupielādēt mapi no sava datora?

  Pārlūki nevar augšupielādēt mapes. Atlasiet vairākus failus vai izveidojiet arhīvu.

• Kas ir attālā augšupielāde?

  Pieejams Premium konts™ dalībniekiem. Mēs varam ielādēt tiešsaistē mitinātus failus.

• Is my Premium konts™ file storage space secure?

  Yes. The administration of the account and the listing of files in it is password-protected. Your files can only be accessed if you provide someone with a download link. We do not have a search facility and never provide file information to others. You can upload encrypted files and store them on our servers in that form. All Premium konts™ files receive automatic backup on our server network so they still always available if/when hardware fails.

• Kas var izdzēst failu?

  Tikai konta īpašnieks un sendspace var dzēst failus. Dzēšanas saite tiek piešķirta pēc augšupielādes.

• I lost the file deletion link, what should I do?

  Registered and logged in users can delete files in their account by going to My Account/My Files. We cannot establish that you are the uploader of the file(s) if you were not registered, logged in, and no longer have the delete link.

• How long does a file remain available for a Premium konts™ account?

  Your files will not be deleted for as long as you retain a Premium konts™ account and they comply with our terms of service. Unlike some other service providers, we do not limit the number of downloads per file. Premium konts™ account administrators are also able to set a maximum number of downloads, for example, 10, and set a time limit, for example, 10 days, if they wish. This is administered in MyFiles, in Mysendspace. Premium konts™ is made available with as few imposed limits and as many options as possible, making it the ideal, flexible, business solution.

• Vai es varu iestatīt savus lejupielādes ierobežojumus?

  Jā. sendspace premium dalībnieki var iestatīt lejupielādes vai laika ierobežojumus sadaļā Mani faili.

• Do you backup uploads in case of hardware failure?

  Yes we do. Your uploaded files are protected by automatic backup and Network redundancy protocols designed to minimise downtime. We have a 99.9% uptime and our engineers are available 24/7.

• Kāpēc mana augšupielādes ātruma ierobežojums ir tik lēns?

  Nav augšupielādes ātruma ierobežojumu. Ātrums ir atkarīgs no jūsu savienojuma. Premium konts™ var ierobežot ātrumu.

Lejupielādes jautājumi:

• How fast can a file be downloaded?

  The actual download speed achieved is dependant on the downloader's type of connection to the Internet and traffic using the Internet at any given time. All Premium konts™ files are offered without speed limits to all recipients. It is also possible for your recipients to download more than one of your files at a time.

• How many simultaneous downloads of my files can sendspace handle?

  We have the capacity to serve all requests for your files. Download slots will always be available.

• Can a broken download be resumed?

  Yes. Recipients can resume broken Premium konts™ downloads using a browser or software that supports this. They can also use a download accelerator if they wish. Please keep in mind that we do not guarantee resumes of broken downloads and success depends heavily on the software being used.

• I lost the file download link, what can I do?

  You, as an account administrator, can view and edit details for your uploaded files in 'Mysendspace/Myfiles'. If anyone contacts us to enquire about a file location, we will not give it, in order to maintain your file security. Only the Premium konts™ account administrator is authorised to reveal the download location of their files.

• Can users search sendspace for files?

  No. The account administrator determines who has access to any of their files. For copyright and privacy reasons we will not provide file links or a search facility to anyone else.

• Who can download the files?

  Anyone, anywhere in the world, as long as they have been given the download file link.

• If recipients share an IP or use a Proxy - can they still download?

  Yes. Premium konts™ files are available without restrictions. A proxy server, or a shared IP, allows many computers on a network to share a single IP connection to the Internet. It is commonly used at places of employment, universities and some Internet Service Providers.