Sendspace works hard to provide a quality service that meets the needs of our users. As a result, we want you to be happy with all our packages.
Therefore, we offer a 30-Day Money Back Guarantee for our membership packages. If for any reason you are not completely satisfied with the membership package you purchased from us or it just does not meet your expectations, you should notify us within 30 days from the date of the purchase and we will issue a refund.
However, before asking for a refund, we would encourage you to contact us if you are having any problems so that our support staff can try to resolve the problem.
If you have already decided to request your money back, simply contact us within 30 days of your purchase and we will issue a refund. If you have made heavy use of your purchase, we reserve the right to issue a partial refund, based on the amount of time remaining or the amount of bandwidth remaining.
If you are not happy with our service for any reason, you are always welcome to send us your feedback and suggestions on how to improve the service we offer. We will do the best we can to ensure you are totally satisfied.